Set up your IMAP account on an iPad

Follow these steps below to setup your Ecenica Hosting email address on your Apple iPad 2 or Apple iPad.

Before you start checklist

Have the following details ready before you start:

  • Your domain name
  • Your email address
  • Your email password

Configuring Apple iPad Mail

  1. If this is the first account you’re setting up on your iPad, tap Mail. Otherwise, from the Home screen tap Settings > Mail, Contacts, Calendars > Add Account…
  2. Tap Other. iPad Email Account Other
  3. Enter:
    • Your Name
    • Your full E-mail Address. Example: info@example.com
    • Your E-mail Password
    • A description.
    • Add Email Account to iPad

  4. Tap Next
  5. Tap IMAP.
  6. Enter:
    • Incoming Mail Server as mail.example.com, replacing example.com with the domain of your hosting account.
    • Your full E-mail Address. Example: info@example.com for User Name
    • Outgoing Mail Server (SMTP) as mail.example.com, replacing example.com with the domain of your Ecenica Hosting account.
    • Your full  Hosting E-mail Address. Example: info@example.com for User Name
    • Your E-mail Password
    iPad Email Server Settings

    Enter Email Settings

  7. Tap Next.
  8. A message ‘Cannot Verify Server Identity’ will appear. Tap continue.
  9. Wait for your iPad to verify your email account information.
  10. Click Save.
  11. Press the Home button
  12. Tap Settings > Mail, Contacts, Calendars
  13. Tap your email account you have just created.
  14. Tap Account.
  15. Scroll down and tap Advanced. iPad-Email-Account-Advanced

    Tap Advanced

  16. Complete the following steps:
    • Tap use SSL and swipe it to OFF.
    • Tap IMAP Path Prefix and enter INBOX.
    • Tap Server Port and enter 143.
    iPad-Setup-Advanced-Email-Settings

    Disable SSL, enter INBOX and port 143.

  17. Tap the Account arrow to go back.
  18. Tap SMTP.
  19. Tap Primary Server.
  20. Complete the following steps:
    • Tap use SSL and swipe it to OFF.
    • Tap Server Port and enter 26.
    iPad-Setup-SMTP-Settings

    Disable SSL, enter port 26

  21. Tap Done.
  22. Wait for your iPad to verify your email account information.
  23. Tap the Account arrow to go back.
  24. Tap Done.

Your iPad is now configured to send and receive email using your Ecenica Hosting E-mail address.